Terms of Service

General terms

Payment

Delivery

  • Time spent on completing a commission may vary between 1 week to 2 months depending on various factors such as complexity, other projects and personal matters

  • Once the piece is finished and all payment has been received, you will receive the piece in
    full-resolution. Note that there is no physical product

Revisions

  • The client is entitled to a total of 6 rounds of revision/feedback opportunities:
      • 3 rounds of rough sketch revision
      • 3 opportunities to make changes during either the detailed sketch, lineart, colouring or shading phase
  • Updates regarding each stage will be sent over email

  • Additional revisions/adjustments will result in additional fees. The amount charged can vary greatly based on the complexity of the change

  • Mistakes made on my behalf due to misunderstanding will be free of charge to adjust

  • Major alterations can only be made during the (rough)sketching phase. Major changes will not be possible in any of the later drawing stages

Copyright & Usage Policy

I (Yuunarii) the artist:

  • I reserve the right to cancel and refund the order at any time for any reason

  • I retain all copyrights over the commissioned artwork

  • I DO NOT claim any of the intellectual properties (IP’s) or original characters (OC’s) present in the piece as my own. They belong to their rightful owner.

  • I reserve the right to repost, use and sell created art in digital or physical forms

  • I reserve the right to live stream and record the creation of the artwork unless agreed otherwise

You (the client/commissioner):

  • You may upload the commissioned artwork on any website and social media channels, as long as proper credit is given

  • You are permitted to crop the commission for icon use or other online publications

  • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services (Print on Demand), make prints, etc.). Commercial rights must be purchased in that case.

  • You may NOT use the commissioned artwork for commercial purposes

Refunds & Cancellation

  • If for any reason I am unable to start your commission within 14 days (after having received payment) you will receive a full refund

  • Once a commission has been started, is still in the sketching or lineart phase, and the client wishes to terminate the commission, they will receive a 50% refund

  • Commissions in a later stage of production that are terminated will receive no refund

  • If you are getting a refund, DO NOT request a Paypal chargeback. I will transfer the money back to you myself

What do you get?

  • Rough Sketch (at this step you can give any input regarding changes you’d like to see)

  • Sketch and/or final sketches that you must accept before I continue the work

  • Insight and involvement in colour plan (depending on the complexity of the commissioned piece)

  • Full-resolution file (approx. 210 x 297 mm at 300 DPI) of final drawing and a smaller version for internet upload. Final file formats are usually PNG